Privacy policy

PRIVACY POLICY – LIV & ALMA TORONTO

Liv & Alma Toronto is committed to protecting the privacy and personal data of our customers.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our store, website, and related services.
By using our website or making a purchase, you consent to the practices described in this policy.

COLLECTION OF PERSONAL DATA

Liv & Alma Toronto collects personal information necessary to provide you with a seamless shopping experience.
This information may include:

We collect this information directly from you when you make a purchase, sign up for our newsletter, or contact us for assistance.

USE OF PERSONAL DATA

Your personal data is used for the following purposes:

  • To process, fulfill, and ship your orders

  • To manage payments and prevent fraudulent transactions

  • To communicate with you about your purchases, deliveries, and returns

  • To improve our products, services, and customer experience

  • To share updates about new collections, promotions, and events (only with your consent)

SHARING OF PERSONAL DATA

Liv & Alma Toronto does not sell, rent, or share personal information with third parties, except in the following cases:

  • With trusted third-party partners who help us manage payment processing, logistics, and order fulfillment

  • When required by law or government authorities

  • To protect the rights, property, or safety of Liv & Alma Toronto, our customers, or the public

All third-party partners are required to maintain the confidentiality and security of your personal information.

DATA SECURITY

Liv & Alma Toronto uses industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or loss.
These include:

  • Secure encryption for all online payment transactions

  • Restricted access to personal data for employees and service providers who need it to perform their work

  • Regular monitoring and updates to ensure system security and compliance

DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected — including for accounting, legal, or reporting requirements.
When data is no longer needed, it is securely deleted or anonymized.

YOUR RIGHTS

As a customer, you have specific rights concerning your personal data under applicable privacy laws:

  • Right of Access – You may request a copy of your personal information stored by Liv & Alma Toronto.

  • Right to Rectification – You may request correction of any inaccurate or incomplete data.

  • Right to Erasure – You may ask us to delete your personal data, except where retention is legally required.

  • Right to Withdraw Consent – You may withdraw your consent to marketing communications or data processing at any time.

To exercise these rights, please contact us at support@liv&almatoronto.com.

COOKIES AND SIMILAR TECHNOLOGIES

Liv & Alma Toronto uses cookies and similar technologies to improve your experience on our website.
Cookies allow us to remember your preferences, analyze website traffic, and offer personalized recommendations.
You can choose to disable cookies in your browser settings, though some parts of the site may not function properly as a result.

CHANGES TO THIS PRIVACY POLICY

Liv & Alma Toronto may update this Privacy Policy from time to time.
All revisions will be posted on this page with an updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your data.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@liv&almatoronto.com
Brand: Liv & Alma Toronto

Liv & Alma Toronto is dedicated to protecting your privacy and handling your personal information with transparency, integrity, and care.