SHIPPING POLICY – LIV & ALMA TORONTO

At Liv & Alma Toronto, we are committed to providing every customer with fast, reliable, and seamless delivery.
This Shipping Policy outlines our delivery timelines, methods, and important details to ensure a smooth shopping experience from start to finish.

DELIVERY TIME

Liv & Alma Toronto strives to process and ship all orders within 24–48 hours of order confirmation.
Once shipped, your order typically arrives within 5–14 business days, depending on your location.

Please note that delivery times may vary based on factors such as weather conditions, customs processing, and high-volume periods during holidays or promotional events.

FREE SHIPPING

We’re proud to offer free standard shipping on all orders — no minimum purchase required.
It’s our way of saying thank you for choosing Liv & Alma Toronto and ensuring your experience is as effortless as possible.

SHIPPING METHOD

All orders are carefully packaged and shipped directly from our trusted fulfillment partners to guarantee efficiency and product integrity.
This process allows us to maintain strict quality control and ensure that every item meets our high standards before it reaches you.

ORDER PROCESSING

Once your order has been placed, you’ll receive an order confirmation email.
Orders are processed within 24–48 hours, after which you’ll receive a shipping confirmation email containing your tracking number.
You can use this number to follow your package until it arrives at your doorstep.

ORDER TRACKING

Every Liv & Alma Toronto order includes a tracking number, sent via email once your package has been shipped.
This allows you to easily monitor your delivery status directly through the courier’s website.

CUSTOMER SUPPORT

If you have any questions about your shipment, delivery time, or tracking information, please contact our customer service team at:
📧 support@livandalmatoronto.com

Our team is always happy to assist you and will respond as quickly as possible.

DELAYS AND EXCEPTIONS

While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances — such as customs delays, extreme weather, or logistical issues — may occasionally affect delivery times.
Liv & Alma Toronto is not responsible for delays caused by external factors but will do everything possible to assist you should an issue arise.

SUMMARY

At Liv & Alma Toronto, we take pride in offering a smooth, dependable, and elegant shopping experience — from the moment you order to the moment your package arrives.
For further information or support, please reach out to us at:
📧 support@livandalmatoronto.com

Thank you for choosing Liv & Alma Toronto, where timeless design meets exceptional service.